Privacy Policy

Last updated: 20th September 2025

At Fat Eddie’s Smoke House LTD, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information in line with the UK GDPR and the Data Protection Act 2018.

Information We Collect

When you use our website, we may collect:

Your name, email address, phone number, and any details you provide through our online enquiry/contact form.
Basic technical information such as your IP address, browser type, and pages visited (through standard website analytics and cookies).

We do not collect or process payment information on this website.

How We Use Your Information

We only use the information you provide to:

Respond to your enquiries or booking requests.
Provide information about our catering services.
Improve our website and services.

We do not sell, trade, or rent your information to third parties.

Data Storage & Security

Enquiry form submissions are stored securely on our WordPress system and emailed directly to our team.
We take reasonable technical and organisational measures to keep your data safe.
Information is only kept for as long as necessary to handle your enquiry.

Cookies & Analytics

Our website may use cookies and basic analytics tools to improve performance and understand visitor behaviour.

You can disable cookies in your browser settings if you prefer.

Third Parties

We do not share your personal data with third-party marketing companies. Your details are used only by Fat Eddie’s Smokehouse to handle your enquiry.

Your Rights

Under UK data protection law, you have the right to:

Request a copy of the personal data we hold about you.
Ask us to correct any inaccurate information.
Request that we delete your information.

If you wish to make a request, please contact us using the details below.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data.
https://ico.org.uk/make-a-complaint

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Fat Eddie’s Smoke House LTD
57 Oxford Street
Kidderminster, DY10 1BJ
ed@fateddiessmaokehouse.com
07811337467